Confidentiality – and the use of your medical record

Doctors and their staff are bound by strict rules to protect and maintain the confidentiality of personal and clinical information about their patients. This means that we are unable to give out any information about a patient without his/her consent except under specific circumstances. Please respect this code when enquiring about relatives.

More information about the data we hold about you, how this is used, who it may be shared with and your rights in respect of the information are shown here in the following privacy notices;

Privacy Notice – Direct Care

Privacy Notice – Safeguarding

Privacy Notice – Emergencies

Privacy Notice – NHS Health Check v1

IG002 – Data Protection and GDPR Policy

IG014 – Computer and Data Security Policy

Please note that all calls to and from our Reception phone lines are recorded for training and monitoring purposes.